Reviews of Farmers Home Furniture TIFTON in Tifton

Better train your financing Management. Lisa Tatum . Tifton store. I was called on two different accessions (October-2021 & September 22) asking to add on to my account. Both times I did so both times I received a phone call from Ms. Tatum asking me to come in and make a payment. Please understand that my payment wasn’t due for several months. She refused to do the work and look before calling me. If she would have only communicated with the computer or the sales associate all calls and problems could have been avoided.
Due to her incompetence on 9/20, and non-communication on 9/14 the product that I add to my account on 9/8 was never delivered. Nor was I notified of this until 9/20 when I went into the office after waiting several hours for a return call.
Ms Tatum was a very good SALES ASSOCIATE BUT has awful management skills.
As I have explained this wasn’t the first time she has messed up my account. I over looked this mess up in October of 2021 but I just can’t this time. If she has done this to me than how many other customers this behavior has been done to.

I am a sales consultant/ therefore I understand the lines of miss communication.
But twice, if a customer has been in your office once with an issue, it seems as though you would try to avoid said issues again.

Please understand the rest of the team is amazing but Ms. Tatum needs to be better trained or placed back out on the floor. Until.