Reviews of The UPS Store in Tampa

I shipped an expensive television in June through this store. It was damaged in transit and despite the fact that this store is required to deal with ALL insurance claims for declared value items per UPS policy, they refused, dodged phone calls, ignored emails and were of little or no assistance the entire THREE MONTH period. Both the owner Sundri Mahtani and the manager John Masters went out of their way to make the process unbearably difficult. I have filed a complaint with the Florida Attorney General Consumer Protection Division. AVOID the UPS stores in Tampa Palms, Cross Creek Blvd and Wesley Chapel on Bruce B Downs, they are ALL owned by the same person (MAHTANI, SUNDRI M) under the corporation MAC DISTRIBUTION INC.

Full Complaint: ...