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Contact info

4901 W Kennedy Blvd
33609 Tampa
Florida

(813) 774-6338

Opening hours

Hours may differ - changed a while ago
Wednesday:
07:00 AM - 07:00 PM
Thursday:
07:00 AM - 07:00 PM
Friday:
07:00 AM - 07:00 PM
Saturday:
07:00 AM - 06:00 PM
Sunday:
08:00 AM - 05:00 PM
Monday:
07:00 AM - 07:00 PM
Tuesday:
07:00 AM - 07:00 PM

Social media

2.00/5
Sufficient

Recent reviews on Yably

badservice1000 Source: Cylex | 13.06.2014
2/5
Sufficient
Went in for oil change. Asked T* (guy at counter) to double check the battery, because I'm going on a trip. He said "No Problem, It's part of the 'Courtesty check'". I got a call from Firestone about 30 mins later, and they said the battery is bad and I need to replace it. They tried to sell me the battery over the phone and wanted to install it for $7.50. I said no, and not to do it. I went to pick up my car. Paid for the oil change and went to Advance Auto Parts. The batteries their are priced at regular retail, and I can install the battery myself. They checked the battery, and it tested good. The guy gave me a printout and it read they tested at 600CCA, which is the size of my battery. I took my car back to Firestone, and A**** (another guy at the counter) retested my battery. The prinout he gave me showed that it tested bad. I asked him why it would test bad. He wouldn't give me a straight answer. When I showed him the printout from Advance, he sighed, and went back inside. I went home, checked my records, and found my receipt for the battery and it was only 8 months old. I went to Autozone across the street from my house for a 3rd opinion. Autozone's test came back that the battery was good. Firestone tried to sell me a battery that I did not need. Also, went to check engine coolant before my trip, and it was almost empty. My "courtesy check" was supposd to check the coolant level. The tech marked the "ok" box, but it was clearly not ok. I had to fill it up before I left on my trip. Firestone is not to be trusted. I've been going their for 3 years now with 2 vehicles every 3-4 months. They have lost a loyal customer over a battery and a $7.50 serv charge. What a disappointment. Counter guys - T*, A****.. Tech - Russell Serv Date 6/2 10:34 AM

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Rating
3.49/5
Satisfying
231 reviews from 2 other sources
3.50/5
Satisfying
230 reviews on Google
2.00/5
Sufficient
1 review on cylex.us.com

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