Reviews of Reynolds Lawn and Leisure Incorporated in Shawnee

I took my mower to this place to get fixed, but when I got it home it was more broken then when I took it in! I was charged $59.99 for an air filter and some oil, and they told me it was good to go. When I got it home it wouldn't start. When I called and asked them to make it right I was told that "this happens all the time" and that "it wasn't their fault the mower was broken". I asked for them to pick it up and take another shot at fixing it, but they wanted to charge me $70 for pickup and delivery. When I stated that it wouldn't have to be picked up if they had fixed it like they said they had in the first place he offered to charge "only" $30 because his delivery truck "costs a lot". He then proceeded to complain to me about how unhappy customers were constantly calling him and yelling about their mowers not working after they got them home. Keep in mind I was being perfectly cordial - I guess he just didn't want to hear from another unhappy customer. I was told I would have to bring it to them, so I'm just going to bring it somewhere who has a little more credibility. I am now in the process of disputing the charges through my credit card company. Don't get scammed - stay clear of these guys. They are not interested in keeping you as a customer. They just want your money - then they'll leave you high and dry.