Reviews of FedEx Ship Center in Seattle

FedEx is horrible. In my area, there are two homes with the same street#, but one address is South (in zip 98144) and my address is not South (98122). FedEx always delivers my box to the other house, and that person steals/trashes my box.

Since July 2020, I have called FedEx numerous times, and spoken to numerous FedEx staff, none of which accept responsibility for their problem. They tell me it is a system issue and will be fixed. But it is Dec 2020 now and it is still NOT fixed!

FedEx Ground does NOT deliver the box to the address on the label that the merchant printed and placed on the box. Instead, FedEx ADDS their own sticker/label that has the wrong zip code on it, and the FedEx driver delivers it to the address on the FedEx sticker/label, NOT the label that the merchant placed on the box!

Just today (12/1/2020) , the FedEx driver dropped-off a box for the other house to my house; and that's the first time that happened. Usually he always delivers my stuff to the other house. I caught the FedEx driver, and told him his mistake, but he blamed it on the Seattle FedEx shipping center / warehouse, saying it was their fault! Really?!

No one at FedEx will accept responsibility, so any box that is sent to me using FedEx is always misdelivered/stolen/trashed. Amazon, USPS, UPS, and OnTrac all get it right, BUT NOT FEDEX!

I've called the local police, and they don't care. Years ago, merchants allowed you to select what shipper you wanted to use, but these days, they don't do that. So, it's out of my control. If a merchant sends a box using FedEx, then I have to call FedEx and have them hold the box at their warehouse, and then I have to travel to their warehouse to pickup the box myself.

I really hope FedEx goes out of business.