Reviews of ProMark Painting in San Antonio

Big 0. These people are nothing but liars. Ron said that he had years of experience, and that he will finish the house for us in less than a week. A whole week went by and nothing was fully completed. They were very careless with our furniture and items by getting paint on our furniture, and even breaking a couple of our stuff. They seemed very careless and like they didn’t want to work. They would show up at 10, and by 12 they would leave a whole 2 hours for lunch. Our walls had blemishes because the new coat couldn’t properly cover the dark colors we had. Even though I asked him to use primer before hand, in which he tells me no, he’s just going to use 2 or 3 coats of paint because the color itself will be better than primer. After seeing how it wasn’t properly covering certain parts of the wall, I asked him to use a 3rd coat of paint. He then continues to say he already did 2 coats and can’t do 3. After a whole week of them working with nothing getting done, my husband and I got fed up and told them that we are not satisfied with the work. I showed them all the areas I wasn’t satisfied with. Ron responded with ok and said he was going to get another gallon of paint. They ended up grabbing all their stuff, and they left never coming back.

Please read and trust the people who take the time to try and save you from loosing money, time and your mind from frustration due to this company's lack of integrity. I wish I would have listen to my own advice prior to hiring them. Not only did they show up insisting that they we the best, they verbally slandered other painting companies in San Antonio. Then after everything was agree upon, day & pay, they came back to our house (uninvited or expected) 2 days later to ask us to give them $1,000 in cash even thought they clearly state on their website that they DO NOT ACCEPT payment until the job is completed. Then they had a contract with the wrong cost (we already had paint & they claimed the paint was part of the quote). They were supposed to show up the following Monday to do the job, and not only did they NOT SHOW UP, they refused to accept our phone calls or return our text. Instead, they texted me a day later once they saw my review & demanded I remove it. There has got to be something illegal about this type of unethical & totally unprofessional behavior. Please save you & your family from having to go through this. You deserve better service.