Reviews of Brake Check in San Antonio

VERY POOR service, please save yourself stress, time and money. I went for a simple break check and came out with a hole in a lug nut and a lost lock for my rims. They couldn't get my last 2 tires off because they were having trouble getting them off (hints the hole in my lug nut, that of course they deny doing).Then the sales guy tried to offer me $5 to go buy a new lock for my rims. I told him to call my dealership and get a new set for me and he did. It was $47 Not $5!.. I give them a big fat Zero Star!

To whom it may concern, My name is Bert Clark ,I have been a customer of Brake Check for many years now and am exactly dissappointed in having to file a complaint in regards to the servicing of my truck 2007 Toyota Tundra SR5.On 11/2/2016 I came in to your store located at 4129 Highway 6 South, for some noise I heard near the front of my truck and ended up having a resurfacing of the rotors and new pads added per the recommendations of the acting manager at time for $294.00 which I might add, took over 3 1/2 hours for a 2 hours job with only two others vehicles in the work bay at that time.(1st RED FLAG) Huuum??? I wondered, because I am mechically inclined and have been sense I was 14 year old. Well, in good faith I accepted the manager apology for the delay on completing the work. A week of so later I returned because I notice that one of my wheel locks were missing and something sounds weid. Again, the manager apolgized for the miss hap and Walked over to Discount Tire Store and purchased and replaced the set of locks and advise me that the noise is just a ware near the stabilizing bar and it's not bad enough to change at this point.(2nd RED FLAG) I was good with that UNTIL: Well, a few more weeks later on 12/17/2016 be exact I returned after, again hearing this rattle getting louder and louder. So, the same manager and crew place my truck on the rack and reviewed the front right wheel. After about 10 mins or so, the manager begins to tell me I need a new caliper.. at $341.00 (3nd RED FLAG). I refused the service because I was suspicious of the service and some - whispering I happen to walk up and hear just the last bit of. When something like (QUOTE: which you ya'll did this job was it you or ......) I was then noticed standing immediately behind the two..(4Th RED FLAG)- Again! I was good but a bit upset because the manager said he would have to list my truck as refused service. so, to make a longer story shorter I had a break down in the brake system that nearly killed me and other members of family. I was finally able to regain controll and had my truck towed for $120.00 to Auto Mission Repair where there manager has advised me that this problem as occurried to due poor brake work performed by the last brake servicing, reporting that the improper blots were used on the calipers ( not for this type of vehicle). Mission Auto Repair has taken pics of this and will be billing me for this repair of my braking system. So, it is more than obvious that the manager notice this and was trying to make me foot the bill for his employees mistakes. I am seeking FULL reimbursement for all repairs and lost of income do. NOTE:Break Check = ALWAYS DOES A COMPLETE BRAKE SYSTEM CHECK DOING EACH OF THE CUSTOMER VISITS - GIVING A RECOMMENDATIONS FOR REPAIR AND OR, SAFETY ISSUES.- This did not happen!!! I maybe contacted at: 281-253-28.. Email:Escrowasst101@gmail.com Thank you sincerely, for your immediate attention to this matter! Bert Clark FYI: Social Media is a MONSTER!

I wish there was a lower rating than one star. Absolutely one of the most piss poor services I've ever had from a car maintenance shop(at Bandera/1604 San Antonio store). Not to mention they put a 3" X 3" gouge in my driver side door!