Reviews of Rainfall Irrigation, Inc. in Powder Springs

***TERRIBLE BUSINESS AND HORRIBLE OWNER!!!!!!! QUICK AND DO NOT EVER USE COMPANY!!!!!**** I requested an evaluation a company on Angi's List for my water leak occurring from water irrigation system. Angi's list recommended Rainforest Irrigation company. HUGE MISTAKE! The owner Joe called me back earlier in the morning to tell me his rep was at my home and could see the leak. He asked if I wanted to turn off my main water source and I agreed. He then mentioned he rep would not be able to come back to repair the water leak and it would cost $250 for labor but parts was unknown. He said his rep would not be able to repair the leak until late that evening after he finished he jobs previously scheduled for the day. I asked how long would it be to have the rep return and he said it would at the end of the day around 4 or 5pm. I asked if there were any military discount he could offer since I am a combat disabled veteran and he said surprising "No", then proceed to tell me his is veteran and has a veteran owned business and didn't care.. Yet, didn't believe in offering any discounts what so ever! I did not want to wait until the end of the day to have this water leak repaired plus I wasn't sure Rainforest rep was telling me the truth about the damage and cost of repairs needed to be completed so I reached to another company that was able to come immediately and evaluate and repair the issue. This company was much more intentional and provided outstanding technical support by explaining to me the issues and process of repairs needed to my irrigation system. They even offered me a military discount to the service and did an amazing job! Once I agreed to give the business to the other company and they begun working, I immediately called Rainforest back and leave a message that I agreed to move to another company that could do the job immediately and more efficiently. Joe, the owner called me back and asked if I was going with another company. I told him yes, then he sounded surprised and say his rep was already in route to my home to do the repairs. Now, keep in mind it is now 11am and I was previously told the rep would not come to my home until 4 or 5pm at the end of the day nor did he or the rep call me in advance to say they were in route to my home. He LIED!! He began upset and told me he was charging me a $50 fee to turn off my water. I told him you've got to be kidding and something as easy as turning off water should and does not cost $50 dollars. He was extremely unprofessional and told me I should have let his company do the work. I couldn't believe how nasty he was in his tone and then he said he placed me above other customers to "squezze me in" on his schedule. I asked him how could you have squeezed me in if you were coming at the end of the day after you completed previous jobs with other companies. He said he squezzed me in by coming to my home earlier in the morning. I told him if you truly squeezed me in then you would have agreed to do the repairs first thing in the morning when you came to my home. Yet you had other customers already scheduled. MORE LIES!!! I told him I did not agree to pay a fee as no work was completed. I DO NOT Recommend anyone use this dishonest company that has no integrity and lacks professionalism and does NOT treat customers with dignity or respect. Please RUN FAST and DO NOT GIVE THIS COMPANY YOUR BUSINESS!!!!