Reviews of Cleveland County Family YMCA in Norman

I will never be going back to this YMCA. Bed bugs in the locker room and when you put in a comment card no one ever gets back to you. Place is managed very poorly.

The customer service at this YMCA is appalling and it comes from the top down (Joe Palsey). The After School Children's program is absolutely horrible. They do not watch the children, the director (Rondel Youngblood) is completely obnoxious and there are children there who are constantly in trouble and harassing and assaulting other children--mine have been hit, kicked, bullied and harrassed. Yet if you complain, they begin to harass you and your children as well. It is an unsafe environment for children. It is also not well kept. The pool is often not available and the facility is run down and not kept very clean. I highly recommend avoiding this YMCA.

I've been a member of this YMCA for ten years and have even worked there. The gym is great. You're able to use equipment of your choice even at peak hours. The track and gyms are awesome too. Avoid the pool, though. I've never been in such a chemicalized body of water; there's no way it's safe. They even put chemicals in while people are swimming. I have never before encountered such managerial incompetence. The director, Joe, is ostensibly sexist, and is not afraid to let his convictions froth at his mouth like a dog. Other key managers of the facility are equally as unintelligible and disimpassioned