Reviews of Tycon Medical Inc in Norfolk

VERY DANGEROUS COMPANY!! I had Tycon Medical as my wheelchair supplier and maintainer. I recently had the back of my chair break causing me to fall back through it and to the ground. They sent someone out to fix it. The guy "fixed" my chair. Within a week of his "repairs," the back broke again causing me once again to fall through it. I called them on a Friday saying I needed emergency repairs so I wouldn't fall through the back of my chair again. They said they would discuss it in their Monday morning meeting. They called back Monday saying they couldn't get a technician out to me until Thursday. So, this is their idea of handling an emergency situation that they caused in the first place. The back broke again Wednesday causing me once again to fall through it and to the floor. The tech (D****) came out again Thursday. He blamed the fact that three bolts breaking causing the back to fail and me to go through it was in fact my fault, the paraplegic who relies on the chair to get anywhere and everywhere. He then said that he "doesn't s*** parts" and therefore couldn't fix it today. Needless to say, I fired them at that point. The incompetence of Tycon Medical is mind boggling. That they get away with it is criminal. Protect yourself from serious physical harm...don't go with Tycon Medical!