Reviews of Acirfa Van Lines in Newark

TAKING ADVANTAGE OF A DISABLED VETERANS ON FIXED INCOME! Scam, rip off, scam! We booked with broker NORTH AMERICAN MOVING. They set the contract way too small just to get the job knowing that 342sq ft wasn't enough for our home. Next received our deposit WITH INSURANCE $630 to start the DEAL of a $1900 deal.

When Acirfa Vanlines LLC first contact us (2) days early & asked was it OK? We said no problem. Upon arrival the driver AL said he only had 890sq ft & all our stuff would fit. We called the broker & they said no one came out to give the actual accessment. AL said let see how much we can get with the space. Once loaded in order to ship was an additional 548sq ft which was an additional $2100 to our total making our $600 to $1800.
MEANWHILE, AL rewrote the contract & changed the initial dates from Dec 17th - 20th to Dec 14th - 18th to fit their schedule. DISREGARD OUR DATES. We asked about the delivery date & AL said they could guarantee the 20th & they would put our things in storage until the delivery date. So we ended up saying in a hotel due to nothing left in the house. At this point we left early & had to do emergency dialysis in Milwaukee just because things didn't go as planned. On the 17th we get a call from OMAR THHE OWNER that he needed to deliver our things tomorrow by 4pm & we said our delivery date was the 20th. He said he could put our items in storage but he could not guarantee that it could make it back in time. Their storage facility was in NEW YORK & said it could be the 22nd, 24th etc... So we agreed because we needed our furniture. Upon arrival in Milwaukee they made sure the final payment was cash or Venmo only before they would unload anything $1800. Mind you our stuff WAS NOT ON THE SAME TRUCK. Our stuff was thrown around, damaged, & not the same truck that was originally loaded. They only assembled the bed & kitchen table. Futon etc... He said he had nothing to do with anything else. IT WAS SUPPOSED TO BE COMPLETE DISASSEMBLY & ASSEMBLY. They damaged out 75" tv, dining room table, & our bed sheets. Tried to put the insurance claim in & now no response. We received a letter stating the broker insurance CSI was not accepting anymore claims from Acirfa Vanlines LLC. What a horrible experience for a Vet that served our country, disabled, wife disabled, & fixed income & can't afford a lawyer. These people need prayer!