Reviews of Kumon Math and Reading Center of UPPER EAST SIDE I in New York

I WISH I COULD GIVE THESE PLACE A -5 STATS STARS! MS.DONG IS ONE OF THE MOST DISRESPECTFUL, UNCARING AND UNPROFESSIONAL PEOPLE I HAVE MET IN MY LIFE! AFTER THE ASSESSMENT (WHICH I SHOULD HAVE WALKED OUT ON) SHE STARTED TELLING ME THAT MY SON WHO IS ABOVE HIS READING LEVEL NEEDED HELP IN MATH AND READING. AFTER EXPLAINING TO HER THAT I WAS ONLY THERE FOR MATH SHE TOLD ME "YOU SHOULD NOT SPEND SO MUCH MONEY ON JEWELRY AND INSTEAD PAY FOR TUITION!" The NERVE! I STILL CONTINUED WITH THE SERVE BECAUSE MY SON IS SPECIAL NEEDS AND I REALLY WANTED TO GET HIM EXTRA HELP BEFORE HIS STATE EXAM. MS. DONG GAVE MY THIRD GRADE SON 2+2 MATH EVEN THOUGH HE SCORED IN THE 90TH PERCENTILE. HE WAS SUPPOSED TO COME TWICE A WEEK AND ONLY SCHEDULED HIM FOR ONCE! I TRIED TO HAVE CONVERSATIONS WITH HER SEVERAL TIMES AND EVEN EMAILED HER( I STILL HAVE THE PROOF OF THE EMAILS) AND GOT NO RESPONSE. AFTER EXPLAINING TO HER THAT SHE WAS IN BREACH OF HER CONTRACT AND THAT HER NOR HER HIGH SCHOOL STUDENT TUTORS WERE QUALIFIED TO TEACH MY SPECIAL NEEDS CHILD... SHE GOT REALLY NASTY AND TOTALLY IGNORED ME AND MY SON. SHE STATED THAT I COULDN'T GET A REFUND BECAUSE IT'S A LOCKED IN PROGRAM FOR 3 MONTHS. SHE DOES NO WORK OR SHADOWING OF THE STUDENTS. MY SON WAS LITERALLY GIVEN A PACKAGE OF KINDERGARTEN WORK AND TOLD TO SIT FOR THE 30 MINUTES. NOTHING MORE. SUCH A WASTE OF MONEY. THIS PLACE IS A SCAM AND A DISGRACE TO THE KUMON BRAND! I EVEN MADE A COMPLAINT AT KUMON HEADQUARTERS... NOTHING CAN BE DONE. EXCEPT VERBAL WARNINGS! THIS IS REALLY SAD. I HAD TO REVERSE MY PAYMENT AFTER 4 SESSIONS BECAUSE SHE REFUSED TO CANCEL AND REFUND ME THE DIFFERENCE. NOW I'M FIGHTING WITH COLLECTIONS BECAUSE SHE STILL WANTS THE FUNDS FOR SERVICES NOT RENDERED!!! UNBELIEVABLE THAT KUMON HASN'T CLOSED THIS PLACE. SHE IS A RACIST, VERY RUDE AND UNCARING; BUT MOST OF ALL SHE IS NOT TEACHING THE CHILDREN ANYTHING JUST SENDING THEM HOME WITH MORE WORK!! PLEASE STAY AWAY. I WISH I HAD READ THE REVIEWS. STAY AWAY FROM PLACES THAT ONLY WANT YOUR BANK ACCOUNT AND ROUTING NUMBER! LESSON LEARNED