Reviews of Parkewood Kennels in Greenfield

Although the owner, D**, seemed very nice and well intentioned, my experience with his kennel was a nightmare. I dropped my two dogs off with trust and confidence that my dogs would be taken care of. My other kennel was full, so I decided to try this kennel after speaking with D** on the phone. He reassured me they would be taken care of and at anytime I needed an update of how they were to text him and he would respond. I expressed how important it was to board them together as one is a chocolate lab and the other is a chihuahua. The chihuahua has never been kenneled and I didn't want her to have too much anxiety. Everyday I would text D**, and everyday he would respond with a positive text letting me know they were doing well. Upon my return, I was arriving late and had my father-n-law pick the dogs up. When I let D** know it wouldn't be me picking the dogs up, he sent a text explaining that my lab had been experiencing diarrhea for THREE DAYS!! This is after me asking daily how they were doing and him responding with good health reports!! When I got home, my lab was a nasty mess. I had to bathe her twice just that night to remove the feces from her fur. Her bed was also caked with feces. The pads on her feet were red and sore, and one actually had puss oozing from it. She had easily lost 10 pounds,and was obviously dehydrated. I'm very grateful that we picked her up when we did. Who knows what would've happened if she'd continued to stay there. It took me two days to get her back to normal. Only to see that my chihuahua had contracted the same thing. We decided to call D**, and when we did, he instantaneously admitted to having another sick dog in his kennel. He KNOWINGLY allowed other dogs in his kennel with a contagious dog!! When we called him, he wasn't even surprised. It's as if he were expecting our call. He admitted to allowing my dogs in the same free run space as the other sick dog and also admitted to separating my chihuahua from my lab after I specifically requested that they not be separated!! My chihuahua is on day two of this now, and we have just been informed that my father-n-laws dog is now sick with diarrhea as well. Although he issued a full refund, I am highly disappointed and concerned for other patrons with healthy animals. I would absolutely NOT use this kennel.