Reviews of Banfield Pet Hospital in Garland

Took My dog to Banfield Pet Hospital in Garland for Castration.I was told it will cost $ 350 ,no preoperative evaluation or exam ,Later that day I went to pick up my dog and i was told ,I need to pay $ 240 ,and no surgery done ,because of abnormal liver test and I should buy their nutritional supplement and come back after one months and pay again for surgery .I am a medical Doctor myself and this appears very odd not to do any preoperative test and on the day of surgery do blood tests and ask me to pay without my dog even have any surgery.This is unprofessional customer unfriendly service juts creating additional cost for you without delivering the service they promise .In my opinion an scam and customer ripoff.If you experience similar problem contact veterinary board at http://www.tbvme.state.tx.us/Complaints.php I would not recommend Banfield The Pet Hospital 5401 N Garland Ave ZIP Code/City: 75040 Garland TX Phone: (972) 496-3252 to any one ! Be aware