Reviews of Hideaway Pizza in Bartlesville

Hideaway doesn't take reservations. We had a group of 20, 9 kids 11 adults. My daughter and I arrived at 4:30, wasn't busy, and spoke with the mgr, Brian. We discussed the size of our group let Brian know it's been 12 yrs since we've all been together for the holidays and we decided to dine at Hideaway, one of our favorite places. It was quite obvious he was not thrilled of the size of our group. He informed us that he doesn't have a server for the back area until 5 and when half of our group arrived he'd seat us. We completely understood the reasoning. Half of our group arrived at 5:20, my son spoke with Brian to let him know 1/2 of the group was here. Brian dismissively said, "I'll seat you when I can. " 6 minutes later the entire group was now there. Brian saw our entire group had arrived. Brian sat 2 groups of 8, 15 minutes after we were all there. We waited another 20 minutes, while Brian continued sitting other groups. We realized Brian had NO intentions to seat us anytime soon. When he definitely could have seated us as there were plenty of seating in the back area at 5:20. My sons walked to the Painted Horse and they would love to accommodate our group. Brian you lost a $500.00 food / bar bill and one of your waitstaff lost a $300 tip.
If you have a large group, don't bother going to this restaurant, as they won't seat you. It would have been nice had Brian just been honest and told me at 4:30 when I arrived that they wouldn't be able or interested in serving our group of 20. None of us locals will ever dine there again and we dined here at least 1x a week. Great way to manage Brian, said no one in our group!!! SMH. Painted Horse staff, food and drinks were FANTASTIC!