Reviews of Two Men and a Truck in Baltimore

We twice asked TMAAT if its truck could fit all our movables. TMAAT twice said yes. Then, to make extra sure, we had TMAAT come to our house and inventory our items, itself. TMAAT did so and again assured us that its truck could fit the inventory which TMAAT, itself, compiled. Then came moving day, and TMAAT couldn't fit all our items in its truck. We complained, and TMAAT threatened to cancel the move with no refund if we didn't sign its papers saying all our items were loaded; in fact, the movers even began to unload the truck per instructions from their supervisor. So we signed like we were compelled to and left thousands of dollars of items behind. We also signed the delivery form for a similar reason: TMAAT would not unload our items if we didn't sign. And not surprisingly, the movers refused to accept the day-of inventory that they had us compile because they didn't deliver much of what was on that inventory - they even said, "we might get in trouble."

TMAAT also broke our treadmill during the move but refuses to compensate us, even though we purchased TMAAT's full valuation policy. TMAAT is simply claiming the treadmill has a value of $0 - despite the fact that TMAAT's own preferred valuation website which it emailed us says working exercise equipment always retains an absolute minimum value of 10% of its purchase price.

So long story short, TMAAT didn't move what it said it would, and it broke the most expensive item of what it did move. Despite this, we tried to reach an amicable resolution with TMAAT: if it paid for the treadmill repairs (which it inexplicably had us get a quote for BEFORE then valuing the treadmill at $0), we would eat the cost of the items TMAAT left behind. TMAAT rejects that resolution. So we will continue to pursue a fair resolution though other means - disputing charges, BBB complaints, FMCSA complaints, etc. And we will discourage other people from ever using TMAAT's services.