Reviews of The Pampered Pooch & Pals in Ballston Spa

my daughter dropped my 2 poms off for me & they have been there before and always got a trim & nails so that's what I told her to ask for.. when I pick them up I find them shaved, with no call The groomer trying to cover her but tried to insist they were totally matted they may have had in their underbelly and rear but my dogs manes and top & side coat was NOT matted!! my dogs are traumatized and even with sweaters on are shaking from being so cold im sorry if the mechanic found something wrong on my car they would call, I never ever said she could shave them & she took it upon her self to do so... if you read up about poms you will find in no circumstance should they be shaved .Groomers don't need to be licensed in this state and if you love your pet DO NOT BRING THEM HERE!!!