Reviews of Take Five Dance Academy in Avondale

We have encountered more horrible experiences with this company than better. My daughter was register for classes in December of 2013 for classes after she turned 3, despite their supposed rule of a child needed to be a certain age by September 1st. After being bullied by her teacher Ms.Pam my daughter was not promoted to the next level. It was explained to me, it was not a lack of her abilities but her immaturity, and that no student who wasn't 4 by September 2014 was not to be promoted. Although this was not what I ended up finding out. After talking to various parents I found out their children would not be 4 by September 1st but were still being promoted to the next level. Despite this, I said nothing and continued classes giving the teacher the benefit of the doubt. After attempting to converse with my daughters teacher about her progress after each class, I finally withdrew my daughter from Take5 after the teacher made a horrible face to describe my daughter and had no faith in her progress. When writing the director a letter about all my concerns, she made no effort to resolve the situation. After some time, my daughter asked to return to Take5 but just wanted a different teacher. After going through enrollment, which turned out to be a hassle, my daughter was enrolled with her favorite teacher Ms.Shannon and was thrilled. Upon seeing EMMA enter her class, Ms.Shannon showed nothing but complete excitement, and hugged my daughter welcoming Her to class. My daughters first class was wonderful, her costume was paid for, and she was excited. Then a couple of days later we received a call from the office of Take5 explaining their was a mistake, my daughter was not welcome at the facility and we were being un-enrolled because of an email that I wrote earlier in the year. After asking to speak with the director, which I was not permitted to, I was very angry and unfortunately did not represent myself the way I would have wanted to. Needlessly to say after several calls to Take5, the director never made an attempt to speak with my husband and I, and my daughter was exited from the program. The victim here is my daughter and no one at Take5 took the time to think of her. At this time, she is completely devastated and doesn't understand why the facility does not want her. Regardless if they didn't like me, they could have talked to me and not done this to my daughter.