Reviews of Excel Hair & Nails in Aliso Viejo

I made an appointment with Joanne. The last chair towards the back. I explained I had been growing out my hair for 3 months so that Joanne would have plenty to work with to restore the previous style I had always had and wanted again that had been ruined by another stylist. My long time gal had moved. It's an AMAZINGLY EASY STYLE TO DO. I brought pictures. I used her clips and combs to show her EXACTLY how it was to be done. A very simple style,short on sides and back, long on top. My hair is naturally curly and unless it was done in the EXACT way I showed her, it would be ruined. She, "Yeah, yeahed" me, and went on to do EXACTLY what I had told her I didn't want. I stopped her many times to RE SHOW her what I needed. She ignored me and gave me such a chop job, it was beyond repair. All the length I had spent months growing, she just chopped it away. I am so angry with myself I even paid a thing. I went right away to another place, and they wouldn't even touch it. The length difference on each side was 1/2" to 1" different. They said to wait and REGROW AGAIN to have enough to work with.
Granted, it looks like they do amazing nails, BUT SAVE YOURSELF, DO NOT, get your hair done there. It is shameful they even took my money, I'm angry I even gave them any. Considering a cut there? RUN! RUN FAR, FUN FAST!.