Reviews of VyStar Credit Union in Alachua

After 40 years of loyalty - they got the BOOT! This failing financial institution remains dysfunctional going on 5 weeks. Sporadic to, no on-line account access. NO telephone access except an automated program. NO reliable external transfer capability. NO on-line chat capability. Account updates are untimely and inaccurate. Their so-called "Risk Security & Fraud Dispute department " is undoubtedly, the worst in the industry." They will harass a member to verify each transaction, yet cant notice the most obvious repeating fraud transactions occuring during their complete system failure. I lost thousands. We're so fortunate to have recovered our funds. Vystar has NO member/customer loyalty. No wonder they are not BBB accredited! Sad, but true.