Reviews of Sally Beauty Supply in Aiken

I've been going to this Sally's on Whiskey Rd in Aiken for over 4yrs and it's always a pleasant experience.

Went November 5,2021 and started off okay, saw sign saying by 4 products for $20.

New staff, new management, never seen any of these ladies before.

The Clerk reiterated the sale and I pointed out that I didn't know what products it applied to, I only saw one label when I first came in.

Nothing in the store on any of the shelves were labeled, with the sale, NOTHING!!! Which has never been the norm for me at this location.

The Clerk pulled out a list of products and went through them, at least 4 pages with numerous product. I was all in!!!!!

She recommended a particular product that the sale did apply to. She took the time and explained how, why when to use, where and etc. about this product.

She explained to me which sizes the sale applied to and so on.

45 minutes later we are ready to check out. I have 8 items of this particular products, along with other items and the total is well over $100.

The sale price doesn't ring up....

She says oh hold on I'll get my supervisor cause it shows sale, but it's not changing.

Supervisor comes and says are you sure it's on sale? She says yeah, it's here on the list.

She pulls out the 4 page sheet and flips the pages and points to the product.

The Supervisor says we'll some stuff did drop off last night.

We all are standing there looking at each other.

The Supervisor then says "Sorry".

I ask her so how am I supposed to know what applies? Just pick something bring it here and check the price.

She tells me yes, cause they are not labeled, they haven't labeled them they are in the back or something to that affect.

I say thank you, that's ok I'm good and I leave!